Business E-Commerce Customer Relationship Management

See also:

• Business: Business Services: Customer Management  (127)
• Business: Customer Service: Software  (45)
• Business: Telecommunications: Call Centers: Software  (78)
• Computers: Software: Help Desk  (163)

This category in other languages:
	Chinese Simplified  (23)   Dutch  (46)   Polish  (11)

• Achiever - Supplier of CRM, eCRM and e-business software solutions.
• Alto CRM Consulting - Provides customer relationship management solutions and training with GoldMine and SalesLogix CRM software.
• Asian Market Information & Analysis Centre (AMIAC) - Provides of data and CRM tools designed to facilitate communication with Asian markets.
• BimSym eBusiness Solutions, Inc - CRM and sales force automation for insurance professionals
• BRD - Provides software allows operators to monitor web site activity, and alert them if customer assistance is needed.
• BXTEND - Provides a full suite of CRM tools, including help desk, sales, product management and shopping cart features.
• CABC's Maximizer CRM Discussion Board - Discuss Maximizer CRM software features and support issues with other Maximizer users. Compare Maximizer with other CRM packages.
• C3i Inc. - Offer CRM systems integration and support services. Headquarters in New Jersey, USA.
• Click4Operator - Firm offering agents who provide Web call center services.
• Client Compass Software - Client information management and CRM software system that is user customizable. The software provides invoicing, notes, data import/export, integration with email clients and MS Outlook.
• Clientware - Clientware provides CRM, Contact Management, Task Management, Time, Billing and Reports software for Service Professionals. Services are designed to keep the customer as the focus of your business.
• Competitive CRM Performance - Publisher and consultancy dedicated to assisting clients with the successful implementation of customer relations management.
• Consilience Group - A virtual business development firm that creates customized CRM solutions.
• CRM Blog - Providing advice, best practice, and information needed to maximize the results from CRM projects.
• CRM Buyer - An independent source featuring CRM product information, reviews and product comparisons.
• CRM Mantra - CRM consultancy firm provides consulting services to small businesses for procurement, integration and deployment of software systems.
• CRM Newz - CRM news, information, and tutorials.
• CRMailer - Provides CRM software solutions for online e-mail marketing, combining database marketing, and newsletter publishing.
• Customer Relationship Management - Includes articles about strategy and technology issues.
• Dacon Software - Provides a live customer service product with open connectivity to legacy CRM systems.
• DVT - Provides CRM business intelligence software. Find company profile, description of services and contacts.
• eCentric Media - An independent multi-channel CRM systems integration consultancy with expertise in Chordiant, Ab-Initio and e-business-CTI application software solutions.
• eGain Communications Corporation - Provides customer service infrastructure solutions for businesses engaged in e-commerce, designed to manage the high volume and complexity of online customer communication, including email and interactions on the web.
• E-Interchange - E-Interchange provides CRM solutions by establishing and managing electronic conversations through traditional email, email campaigns and web forms.
• enVesage - CRM and Information Technology firm specializing in providing a variety of CRM solutions including database management and campaign management.
• Evolution Systems Ltd. - Integrated CRM software solution with Windows, web based and wireless interfaces.
• Fraser Williams - Customer response software for tracking complaints and for surveys.
• GoldCRM, Inc. - Gold Service Advisor for Amdocs Clarify is a web and wireless based field service application that incorporates intelligent dispatching, route optimization and SLA driven scheduling. Integrated with Microsoft Mappoint and optimized for Blackbery RIM paging system.
• Ideal Host - Provides e-commerce and CRM software.
• InfoScience - Specializing in the business of bespoke and application development especially in the area of service support management and customer relationship management (CRM).
• Infotivity - CRM Software Guide - CRM software selection guide.
• Innotrac Corporation - Provides customized, technology-based support services. (Nasdaq: INOC).
• ITApps Limited - ITApps Ltd is a full-service CRM provider that helps organizations develop and deploy one-stop, end-to-end mission-critical solutions. ITApps Limited provides CRM and contact center solutions across the Asia Pacific Region.
• Kana Communications - E-Business infrastructure solution for online customer interaction. Scalable solution to manage high volumes of e-mail and Web-based customer communications.
• Khaos Control - A complete and customisable CRM system that links into eCommerce solutions
• Knowledge enabled eCRM Solutions - CMD delivers knowledge enabled solutions for CRM Channel Management.
• LBT Services - Provides CRM solutions designed maximize the effectiveness of the various business systems within an organization. Features company profile, contact details, description of services and products.
• Lead Command - Provides customer relationship management software designed to maximize revenue and return on investment generated from marketing campaigns.
• Livecare - Call center, help center and remote support software.
• Livehelper.com - A customer service tool for websites that enables site visitors to instantaneously communicate with customer service personnel using text chat or voice over IP.
• MainstayCRM - An international contact center that provides blended inbound and outbound telecalling facilities coupled with BPO services such as email management and back office tasks.
• Mareeba - Independent CRM consultants provide advice to companies on how to maximise the returns from their existing CRM installations.
• Marketpoint - Global database marketing.
• Microsoft and Oracle Customer Information Center - Features product description, blogs, customer list, and news.
• MM Group Ltd. - Provides call center and customer data services in the UK. Also provides printing, response management, e-commerce, and database management services.
• Noonmark - Web based customer information system for small and medium sized businesses.
• Paladin Consulting Group - Customer management and customer interaction management consulting.
• Power Marketing - Lead generation service specializing in pre-screened phone leads for any business on or offline.
• ProspectSoft - Provides CRM solutions combined with mobile computing. Products feature integration with Pegasus, Sage, Exchequer, Access, popular accounting software and manufacturing systems.
• Rankin Technology Solutions - Rankin Technology Solutions provides consulting and CRM solutions for small businesses in south Georgia and north Florida
• Real Assistant - Live help and sales chat software powered by ASP script.
• Ridge Group LLC - Internet and CRM consulting group.
• Salespage Limited - Developers of web-based CRM solutions.
• Salestrac - Marketing and sales automation software.
• SemaTree - Enterprise class CRM software designed and implemented for the scalable J2EE application server environment. ECS is a CRM application framework and product consisting of EJB business components and Web templates.
• Senior Consultant CRM - CRM Consultant
• SiliconLink - Enterprise level CRM for small business with customizable industry-specific solutions.
• SmoothStart CRM - Online CRM Customer Relationship Management Solutions including Sales Force Automation (SFA) applications, contact management, marketing automation and customer support.
• SplashDot - Customized customer engagement solutions for Web sites.
• SpringDove - eCRM technologies, E-business consulting, web designing, hosting, content development and IT application development
• SugarCRM - Commercial open source customer relationship management software. Includes details of features and services, online demo, documentation, download, and discussion forums.
• TBN - The Business Network - Provides on-demand web services for the IT distribution industry.
• Telemation - CRM software system including complete telephony features and application development toolkit.
• U&D Square - Provides 24x7 technical and customer support for web hosting companies, ISP's, Data Centers and other businessess.
• Unisys Financial Solutions - Provides CRM and unified information services for financial institutions.
• United Customer Management Solutions - Lifecycle eCRM for telecommunications, utilities and financial industries.
• Vertical Marketing Inc. - Software consulting firm specializing in the implementation and support of CRM systems.
• 360 Visibility - Microsoft Business Solutions partner provides a solid foundation of tool sets for Financials, Distribution, Supply Chain, Manufacturing, Customer Relationship Management and Human Resources.
• Vojus - CRM consultants who provide a range of CRM products and implementation services.
• West Monroe Partners LLC - Business and technology consulting firm.
• Windsail Technologies LLC - Design and implementation of central customer information files in support of CRM initiatives for large corporations. Data cleansing and data consolidation.
• Zerotouch - Provider of web based customer service solutions.